Parts Plus Support
Service and Support for your MRI, CT, and PET/CT Parts
SWMR Parts support extends beyond installation. All of our experienced technicians are ready to assist customers beyond the point of sale. Our 140,000 square-foot warehouse stocks over $20 million in parts and catalogs over 20,000 GE parts.
You can count on us for the expert care you deserve.
When purchasing parts from SWMR, consider our engineer support if an unexpected issue arises. We exceed expectations by going above and beyond to make sure our customers are satisfied with each part.
Repair and Refurbishment Process
Our support engineers have over 20 years of OEM-equipment-repair experience. They work in house with a surplus of high-quality spare parts, restoring them to perfect condition. All parts are then tested to GE specifications and prepared for shipment. The most common repairs and refurbishments include: MRI coils, patient tables, chillers, computer systems, system encoders, and various motors.
When parts enter our facility for refurbishment, our team performs a thorough inspection, and bench tests each part using standard diagnostic testing. If there are signs of any wear on the parts, such as pads for cradles, they are assigned for replacement. Before any refurbished parts are shipped, a technician administers a test in a fixture or full operating system.
Tested and Protected
We strive to ensure our parts are the most reliable in the marketplace. At our California headquarters, we have designed an emulation environment catered specifically to testing parts, including MRI coils, CT tubes, system cabinet boards, and an array of process boards. Staffing our testing bays are a team of experienced technicians and engineers who perform the same tests on parts utilized by GE.
SouthWest Medical Resources guarantees the parts we repair in house – which hold 90—180-day warranties with technical support included.
Outright Sales & Exchange
SWMR has an extensive inventory of parts available for outright sale. Contingent upon the condition of the part, some may require an exchange. Our sales representatives are committed to identifying the right part to fix your equipment.