Refurbishment
When parts enter the facility for refurbishment, an experienced team performs a thorough inspection and bench tests each part using standard diagnostic testing. If there is any sign of wear on the parts, such as pads for cradles, they are assigned for replacement. Before any refurbished parts are shipped, a technician administers a test in a fixture or full operating system to ensure optimal performance.
Testing
We ensure our parts are the most reliable in the marketplace. At our California based headquarters, we have created an emulation environment specifically to test parts, including MR coils, CT tubes, system cabinet boards and an array process boards. Staffing our testing bays are a team of experienced technicians and engineers who perform the same tests on parts utilized by GE.
Repair
Support engineers possess over 20 years of OEM equipment repair experience. Engineers work in-house with a surplus of high quality spare parts to restore parts to perfect condition. Parts are then tested to GE specification and prepared for shipment. The most common repairs and refurbishments include: MRI coils, patient tables, chillers, computer systems, system encoders and various motors.
Support
Our parts team has more than 10 years’ experience combined. Customers trust us to learn how a part works and count on us to extend the support after purchasing a part from Southwest Medical Resources’ depot.
Service
When purchasing parts, consider our engineer support if an unexpected issue arises. Expectations are exceeded when our team goes above and beyond to ensure customer satisfaction with a part.
Inventory
Our 70,000 square foot warehouse stocks over $15 million in parts and catalog over 20,000 GE parts.
Warranty
Southwest Medical Resources guarantee the parts we repair in house. Parts hold 90-180 day warranties, including technical support.
Exchange
SwMR has an extensive inventory of parts that are available for outright sales. Contingent upon the condition of the part, some require an exchange. Our sales representative are committed to identifying the right part to fix your equipment.
General Southwest Stats
- Extensive inventory of over $15 million
- 140,000 square foot warehouse
- Located in Ontario, California
- 5-60 minutes from 5 different local and international airports
- Parts depot is staffed 24/7
- MRI coils to CT tubes to PET detectors
- Inventory of parts that will help satisfy any need